Our Furniture Home Delivery Service
Your Furniture Home Delivery should be carried out with ease and the minimum of disruption. We work to ensure that your order is delivered within the stated lead time, into your room of choice.
We collaborate with one of the UK’s best renowned delivery partners to ensure a stress-free delivery service, offering;
- A 2 person delivery team on all orders *
- A call received 10 days in advance of your order being completed to confirm a delivery date
- A text received the day before the agreed delivery date, communicating a 2 hour window for delivery
- A phone call on the day of delivery to confirm the time of arrival
- Delivery into your room of choice, with the removal of all packaging. Packaging will be recycled or disposed of in an environmentally conscious manner. Requests to leave your item in it’s packaging will require written confirmation that the item(s) delivered are correct and free from damage
- Legs will be attached on delivery on all upholstery purchases. Sofas and Armchairs are delivered on plastic transit feet to ensure their safe delivery and avoid damage to entrances and hallways. The delivery team will assemble legs into the correct position and place your item ready for immediate use
- Handles will be attached on delivery for large scale Cabinetry. Handles are packaged separately in order to avoid damage to your item whilst in transit
* Our Collection 1 Occasional Tables are delivered via DPD
Lead Times and Cost of Delivery
Order lead times for your chosen item are shown on the product detail pages, and are approximated. The cost of your delivery will vary depending on the size of item.
In the case of ordering multiple items, we will ensure that your delivery charge does not exceed £100. Orders over a value of £3,000 will receive free delivery.
Our handmade cushion collection is held in limited stocks. In stock items will be dispatched within 5-7 working days. In the case of out of stock items, cushions can be pre-ordered – in these circumstances your order lead time will be emailed to you post order, however it will not exceed 2-3 weeks.
Delivery outside of England, Wales and Scotland can be arranged on request.
All orders outside of the UK will require special arrangements. We would ask you to contact us directly to receive a specific quotation and lead time for delivery. Delivery to UK Highland & Island locations will also be quoted separately.
Terms & Conditions
OurFurniture Home Delivery service terms and conditions of sale are outlines in our terms and conditions.